Analysis
Service Incident Support Agent
Diagnose a reported outage, gather account/service evidence, apply a runbook, and escalate when needed.
Customer service and account operationsPer incident
Not benchmarked
No result on this tier
Token profile pending
— /100K
Run this tier to add it
—
Gemma 4 E4B IT
E4B · Off-the-shelf
791 in · 1,221 out · 19.61s p50
$14.55 /100K
Current price · TrustedRouter
View token rates · observed 9/11/2026
TrustedRouter · $0.0211 input · $0.1055 output /1M
64%
Cheapest
DeepSeek V3
Hosted · Off-the-shelf
729 in · 874 out · 25.36s p50
$106 /100K
Best current price · OpenRouter
Compare 2 router rates · observed 9/11/2026
OpenRouter · $0.2500 input · $1.00 output /1M
TrustedRouter · $0.3376 input · $0.9390 output /1M
69%
GPT-5.4
Hosted · Off-the-shelf
691 in · 1,441 out · 13.55s p50
$2334 /100K
Best current price · OpenRouter
Compare 2 router rates · observed 9/11/2026
OpenRouter · $2.50 input · $15.00 output /1M
TrustedRouter · $2.64 input · $15.82 output /1M
98%
Best accuracy
All 12 model results and methodology
Generated 100/100 examples
| Model | Tier | Quality | Judged | Scenario cost |
|---|---|---|---|---|
| Nemotron Nano 9B v2 | small | 39% | 100/100 | $42.05 |
| Qwen3 235B A22B | mid | 49% | 100/100 | $289 |
| DeepSeek V3 | mid | 69% | 100/100 | $106 |
| Mistral Large 2407 | mid | 66% | 100/100 | $233 |
| Arcee Trinity Large Thinking | mid | 59% | 100/100 | $148 |
| GPT-5.4 | frontier | 98% | 100/100 | $2334 |
| Claude Opus 4.7 | frontier | 54% | 100/100 | $5503 |
| Gemini 3.1 Pro Preview | frontier | 0% | 100/100 | $2550 |
| Gemma 4 E4B IT | small | 64% | 100/100 | $14.55 |
| Granite 4.1 8B | small | 45% | 100/100 | $15.04 |
| Ministral 8B Instruct 2410 | small | 36% | 100/100 | $28.92 |
| Qwen3 4B Instruct 2507 | small | 4% | 100/100 | $119 |
LLM-judge pass rate on 100 synthetic examples. Generator: gpt-5.2. Judge: gpt-5.2. Evaluated 2026-09-10T21:15:03.173Z.
Directional: measured on a synthetic eval set generated by drydock. Cost/latency are not yet captured for taskrouter-run benchmarks.
drydock