Published task benchmark

Help-Article

Turns a resolved support ticket into a draft Knowledge Base article.

Compare measured quality, workload cost, and latency across model tiers. Results are task-specific and directional—not a general model ranking.

Customer SupportGenerationEvaluated 9/5/2026100 evaluation examplesFallback pricing checked September 11, 2026
Generation

Help-Article

Turns a resolved support ticket into a draft Knowledge Base article.

Customer SupportPer ticket
Not benchmarked
No result on this tier
Token profile pending
/100K
Run this tier to add it
Gemma 4 E4B IT
E4B · Off-the-shelf
336 in · 350 out · 5.49s p50
$4.40 /100K
Current price · TrustedRouter
View token rates · observed 9/11/2026
TrustedRouter · $0.0211 input · $0.1055 output /1M
99%
Cheapest
Mistral Large 2407
123B · Off-the-shelf
363 in · 440 out · 11.11s p50
$88.78 /100K
Best current price · TrustedRouter
Compare 2 router rates · observed 9/11/2026
TrustedRouter · $0.5275 input · $1.58 output /1M
OpenRouter · $2.00 input · $6.00 output /1M
89%
GPT-5.4
Hosted · Off-the-shelf
318 in · 440 out · 3.79s p50
$740 /100K
Best current price · OpenRouter
Compare 2 router rates · observed 9/11/2026
OpenRouter · $2.50 input · $15.00 output /1M
TrustedRouter · $2.64 input · $15.82 output /1M
100%
Best accuracy
All 12 model results and methodology

Generated 100/100 examples

ModelTierQualityJudgedScenario cost
Nemotron Nano 9B v2small71%100/100$25.01
Qwen3 235B A22Bmid13%100/100$119
DeepSeek V3mid64%100/100$50.78
Mistral Large 2407mid89%100/100$88.78
Arcee Trinity Large Thinkingmid56%100/100$69.61
GPT-5.4frontier100%100/100$740
Claude Opus 4.7frontier98%100/100$2499
Gemini 3.1 Pro Previewfrontier98%100/100$1627
Gemma 4 E4B ITsmall99%100/100$4.40
Granite 4.1 8Bsmall67%100/100$7.14
Ministral 8B Instruct 2410small96%100/100$10.01
Qwen3 4B Instruct 2507small17%100/100$48.67

LLM-judge pass rate on 100 synthetic examples. Generator: gpt-5.2. Judge: gpt-5.2. Evaluated 2026-09-05T21:15:03.001Z.

Directional: measured on a synthetic eval set generated by drydock. Cost/latency are not yet captured for taskrouter-run benchmarks.

drydock

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